"Bringing The Magic Together Under One Roof"

Where is the con?

Embassy Suites Lake Buena Vista South

4955 Kyngs Heath Road Kissimmee FL 34746

What are the hours?

The show hours are as follows:
Hours: January 20th – 3:00 PM (2:30 PM VIP) – 8:00 PM
Hours: January 21st – 10:00 AM (9:30 AM VIP) – 7:00 PM
Hours: January 22nd – 10:00 AM (9:30 AM VIP) – 5:00 PM

Will my fandom be represented at the con?

The House of Mouse Expo is a celebrates ALL fandoms that fall under the Disney Umbrella of properties.  While we are not associated with the Disney Company in any way, this Expo is a place for fans to come together and have a magical time with old and new friends from around the world.

Is this event only for children?

The House of Mouse Expo is for everyone, from the youngest fan to the multi-year veteran!

Do I have to dress up?

Dressing up or “cosplaying” is not required, although it is encouraged. Feel free to enjoy House of Mouse Expo however you please, even if you are a first-time cosplayer or an experienced veteran. The Cosplay Contest is a huge part of our show and we have several excellent cosplay guests to offer cosplay advice and several prizes to be won from our Cosplay Contest, as well!

Can I get back in if I have to leave?

All you need to do is show your badge or wristband when re-entering the expo to staffers at the front entry.

Can I still get a shirt and/or a badge if I’m not VIP?

We will have a limited number of House of Mouse Expo shirts and merchandise for sale merch booth during the show, however when they sell out, that’s that so first come, first served!

What happens if I lose/find something?

We will have a Lost and Found bin at the House of Mouse Expo ticket booth during the show for any items that are recovered so be sure to stop by if you’ve lost or found something.

Where are the restrooms?

There are 2 separate restroom areas located in the venue expo area, we will have signs to help you locate them.

Do I need a parent/guardian with me if I’m a child?

Children younger than 12 must be accompanied by an adult. Anyone 12 and older may participate without adult supervision at the adults discretion.

Do vendors only take cash? Will there be an ATM?

Most vendors will be able to take both cash or card transactions on purchases made in the Vendor Room, however, we recommend having cash anyway if wifi signals are unclear or if a vendor’s card processing capabilities are limited. Yes, there will be an ATM near the lobby of the hotel, but we still recommend bringing additional cash if and when it is completely emptied.

How come ____ guest isn’t here?

The House of Mouse Expo staff has worked hard to bring special guests that represent a diverse array of fandoms and to interact with our attendees. They are here for you so please take time to visit with them and thank them for their time and participation. Each guest has their own dealings on autographs and pictures so don’t hesitate to ask! If you have special guest requests in the future, we’re always listening.

This is my first convention – is there anything else important I should know?

Bring cash – you never know when you’ll need it!
Wear comfortable shoes – you’ll be walking a lot and you’ll need them!
Stay hydrated – it is easy to overlook when you’re having a good time!
Don’t be afraid to interact with people – this is a social event so enjoy it!
Be open-minded – you will see some interesting stuff. EMBRACE IT!
Most importantly, HAVE FUN!!!

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